Why Are Quality Systems Important to a Firm?

ISO 9001 is the quality standard. Surely that means that it is the preserve of the quality manager in a firm. How then can it be anything to do with people? And more importantly how can it have anything to do with people management or HR?

Many people management issues in a firm can be set against the framework of ISO9001. ISO9001 is a people management standard. Who better for help achieve the standard than people management professionals.

A system is an assembly of activities that acts on something in order to achieve a result. A system has a definable set of inputs, a definable transfer function between input and output and hence a definable set of outputs. ISO9001 calls for the firm to be systematized. If achieved in the right way both lead to enhanced profits.

People crave order. Systems give order. Using ISO9001 Certification, teams can state how they will do things and then measure themselves against standards to create improvement. In essence, this means that ISO9001 gives the framework for many people management activities. Competence gaps can be identified and plugged through staff development.

Ascent World has many years of experience in managing firms to achieve and retain ISO9001 registration, ISO 9001 Consultants, ISO 9001 Certification, ISO9001 Training.