As someone who is involved in the selection of suppliers and possibly, responsible for purchasing decisions, you may have seen or used goods and services that are promoted using reference to ISO 9001:2000, ISO 9001:2008, or, more simply, “ISO 9000”. What is the purpos of ISO 9000 Standards? This informative text provides some answers to these questions and will inform you about how you can get the most out of using ISO 9001 as a supply chain tool.
The International Organization for Standardization is the world's leading organization for standards development. ISO 9001 is an international standard that gives requirements for an organization’s quality management system (QMS). The organization had developed the 9000 standard for quality management certification. According to the ISO website, the ISO 9000 Quality Management system standards cover four areas:
1. Customers' quality requirements.
2. Applicable regulatory requirements.
3. Customer satisfaction.
4. Achievement of Continual Improvement of performance in pursuit of objectives.
ISO 9001 is a useful basis for organizations to be able to demonstrate that they are managing their business so as to achieve consistent (good!) quality goods and services. If you are not satisfied with the performance of your supplier, you must provide them with the appropriate feedback. Learning from complaints helps organizations to improve their future performance – that is what ISO 9001 Certification is about.
The International Organization for Standardization is the world's leading organization for standards development. ISO 9001 is an international standard that gives requirements for an organization’s quality management system (QMS). The organization had developed the 9000 standard for quality management certification. According to the ISO website, the ISO 9000 Quality Management system standards cover four areas:
1. Customers' quality requirements.
2. Applicable regulatory requirements.
3. Customer satisfaction.
4. Achievement of Continual Improvement of performance in pursuit of objectives.
ISO 9001 is a useful basis for organizations to be able to demonstrate that they are managing their business so as to achieve consistent (good!) quality goods and services. If you are not satisfied with the performance of your supplier, you must provide them with the appropriate feedback. Learning from complaints helps organizations to improve their future performance – that is what ISO 9001 Certification is about.
